Privacy Policy

Last updated: October 6, 2026

This policy explains what information CVVC, LLC collects on cvvc.us and how we use it.

Information We Collect

We collect information you provide directly, and information collected automatically.

Information You Provide

  • Identifiers and contact — name, email address, mailing address, phone number. Account and transaction: club membership level, order history, shipping preferences, payment information processed by our payment processor.
  • Communications — messages you send via our Contact page, newsletter sign-ups, and club communications.

Information Collected Automatically

Website usage data such as IP address, browser type, pages visited, and cookies or similar technologies used for site functionality and analytics.

How We Use Information

We use information to process orders and wine club shipments, manage wine club membership, communicate about releases and events, provide customer support, and improve our website and services.

Third Parties We Work With

We share information only as needed to provide our services:

  • Vinoshipper — order management, age verification, and shipping fulfillment. Vinoshipper processes name, address, phone, and shipping data per Vinoshipper’s privacy terms. We do not store full payment card data.
  • Mailchimp — email marketing and communications. Mailchimp processes email addresses and engagement data per Mailchimp’s Privacy Policy.
  • StayFi — email marketing and communications. StayFi processes email addresses and engagement data per StayFi’s Privacy Policy

We require service providers to use personal information only to provide services to us.

Cookies

We use essential cookies for site function and analytics cookies to understand traffic. You can manage cookies in your browser settings.

California Privacy Rights

If you are a California resident, you have the right to know what categories of personal information we collect, the categories of sources, and the purposes for which we use it. You also have the right to request deletion of personal information and to opt out of sale or sharing of personal information. We do not sell personal information. We may share personal information with service providers as described above. To exercise rights, contact us using the information in the site footer. We will respond within 45 days.

Data Retention

We retain personal information as long as needed to fulfill the purposes described, maintain account and club records, and comply with legal obligations, including tax records for wine sales which we retain for at least 4 years.

Security

We use reasonable administrative, technical, and physical safeguards to protect personal information.

Changes To This Policy

We may update this policy from time to time. The Last Updated date will reflect changes.

Contact

Questions about this policy? Contact us using the information in the site footer.

Get in Touch

Send Us a Note

Questions about our wines, the club or the Vineyard Chateau? We’d love to hear from you.

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